
State Farm® Insurance Agent Jenel Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janice Winborne
February 4, 2025
"Jenel Smith and her team are the best! I spoke with one of Statefarm’s representative just today who called me just to make sure I have personal insurance coverage. I can call them at anytime to get a review of my record, ask questions or to get knowledge , guidance and information that benefits me and it doesn’t take them forever and a day to get back to you if not available immediately. My insurance coverage has increased some in 2025 but reasonable considering the increased cost for everything it’s not bad in comparison. I’ve been with Statefarm for many years. I trust their guidance so I guess I’ll stay with Statefarm. Compare & get an estimate from them, you won’t be sorry."
Avis Williams
January 22, 2025
"Everyone at Jenel Smith - State Farm Insurance agency has provided me with valuable information with excellent customer service on many occasions, as well as making my insurance needs a top priority."
S R
January 15, 2025
"Anytime I have a question, Dwan is always on it with the answer .. I will always call them first when I think of any insurance needs .."
Terral James
January 15, 2025
"I’ve been a client for many years. This office has always been a warm and pleasant environment. The Agents communicate well with keeping me updated on my renewals, add-ons, etc. I would recommend this establishment to my neighbor, State Farm is always on your side:)"
Briana J
January 14, 2025
"Tre’Foster was such a professional to work with. He was very patient with me as i shopped around asked about other policies we have and giving us a great bundle package. I would definitely recommend State Farm but only if they choose Tre because he was outstanding."
justin robinson
January 6, 2025
"I've had no negative issues with this office or agent thankfully. They are supportive & timely."
Kristy Hockaday
December 23, 2024
"Jenel and her team always go above and beyond with any questions I have and have been wonderful to work with. I highly recommend"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help in any way."
Tyler Dillman
December 11, 2024
"Tre was awesome to work with and answered all my questions thoroughly. Got a better rate on my car insurance and felt like I was speaking with someone who actually cared to help me and enjoys what he does."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Tre; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Theresa Harrison
December 5, 2024
"I had an amazing time speaking with. Janel Smith. She is very pleasant and knowledgeable. She took her time and listened. I truly appreciate the one on one. She really understands customer service."
"Thank you for reviewing our State Farm office! Thank you so much for your kind words. We pride ourselves on the service we provide and look forward to taking care of you for many years to come. Happy New Year to you!"
Deborah Franklin
November 22, 2024
"Jenel Smith has been my agent for many years. Ms. Smith and her staff have always been pleasant and very helpful. I have many policies with State Farm and would recommend Ms. Smith and her team to anyone need of insurance."
"Ms. Deborah! Thank you so much for reviewing our State Farm office! We’re grateful to know you are pleased and your satisfaction is our top priority. We look forward to continuing to support your insurance needs. Happy Holidays to you. "
Lawrence Crump
November 20, 2024
"Really kind and helpful. Can always depend on her when i have questions"
"We’re thankful for your feedback Mr. Crump! It’s always our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Japandroid17 X-J17
November 13, 2024
"getting insurance at an affordable price had never been so easy. really appreciated all the help and knowledge of my agent.."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Lorinda Hughes
November 13, 2024
"I am out of the country and Ty made it easy to do business with! Going above and beyond, he utilized WhatsApp at my request to ensure he was able to communicate with me timely. I truly appreciate his attention to detail and covering all bases. Thanks again Ty and Jenel!"
"Lorinda! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lynn Parrish
November 7, 2024
"Fairly new to using this agent but they gave always been very helpful and a pleasure to deal with."
"Thank you Ms. Parrish! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Stephanie J. Smith
November 5, 2024
"Tre’ at Jenel Smith State Farm was extremely helpful. He provided me with various options so I could select the coverage best for needs."
"We’re honored by your positive feedback! Tre' is truly awesome and we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Korbin Thompson
November 1, 2024
"My grandfather trusted Jenel and her team for so many years! They work diligently and have helped me with all my insurance needs ."
"Korbin, you just made my heart smile thank you for taking the time to share that. You guys have become extended family. If you ever have any questions or need assistance, you know we're always here. "
Dave White
October 28, 2024
"Jenel and Ty at this office have been amazing to work with. Anytime I've had a concern, they have been quick to address it. Being renters, our landlord had special requirements that prevented us from being able to use online quotes and she worked with us through that as well. We also had some money struggles which caused an issue with our policy but we got that quickly fixed again because of them. Thanks so much Jenel and Ty!"
"Thank you so much for your kind words. Renters insurance is so important and I we are always here to assist. We sincerely thank you for your business. "
Trista Floyd
October 16, 2024
"Ty was awesome to work with and was quick to help! He answered all my questions!"
"Thank you Trista! Ty is awesome and he is always willing to help you with your insurance needs. "
Alexis Clark
October 14, 2024
"Great and friendly people! Help with anything she possibly can! Quick to respond and answer questions!"
"Thank you so much Alexis!"
Trent Hull
October 11, 2024
"I moved to Virginia from California and they took care of my automotive insurance, very knowledgeable and professional."
"Thank you Mr. Hull. It is our pleasure to insure your vehicles. Welcome again and we look forward to being your provider for many years to come. "
Patricia Conrady
October 9, 2024
"Always great service!"
"We pride ourselves on great service and thank you for your kind words. "
Theresa Murphy
October 9, 2024
"Jenel is legitimately one of the most amazing, wonderful, and kind individuals i have ever spoken to among insurance companies. I have been stressed for weeks over insurance issues, and when I spoke to her today she not only made me feel at ease, she offered me grace for being human and using my insurance. Amazing character, business, insurance company, and office!"
"Theresa, you are such a wonderful person and thank you so much for your kind words. My heart is full. Please stay in touch with me. "
Sonya Tate
October 4, 2024
"I have been with Ms Jenel for the past 3 years. Her and her staff are always there for me when I am in need of any services. They help you to decide what services or options are available that are tailored for needs of your family"
"Thank you so Ms. Tate. We appreciate you and always here to assist with all of your insurance needs. "
Christopher Georges
September 27, 2024
"Great people. Always there to help and answer questions. With them, I don’t feel like a client or customer. I feel like a friend."
"Mr. Georges, you have been with us for so many years and you are not only a friend, but you are family to us. Thank you for your kind words. "
Kelly Montagna
September 26, 2024
"I’ve had State Farm for my homeowners for years, but received a call from Ty and he was able to save me money on my car insurance so I switched. He was able to get this completed quickly and efficiently which I appreciated. Thanks to the team for great service."
"Kelly, we thank you for your business and I am so happy Ty was able to help you with your car insurance! We look forward to speaking with you again. "