
State Farm® Insurance Agent Jenel Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
andrea baynard-knight
May 30, 2025
""I had a great experience! Tray was very helpful throughout the whole process and very patient. Would definitely recommend to others!""
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kaitlyn Grimm
May 6, 2025
"I had a great experience! Tray was very helpful throughout the whole process and very patient. Would definitely recommend to others!"
"Kaitlyn, we’re thankful for your feedback! Tre is awesome and it’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Barbie Boone
May 1, 2025
"Jenel and her staff have been very helpful throughout the years we’ve done business with her. I recently bought a new car and worked with Tre over the phone to get things updated and he was very kind and made the process easy! Would recommend this agency for sure!"
"Ms. Boone, we’re honored by your positive feedback about Tre! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Marie Orr
May 1, 2025
"Great customer service, kind. Considerate people who go out of their way to help. A pleasure to work with them"
"Ms. Orr, thank you for reviewing our State Farm office! We pride ourselves on the service we provide. So again, thank you for your kind words. "
Dwayne Myrick
April 25, 2025
"I have been with Jenel Smith's State Farm team since 2009. Excellent customer service!!!! I have been getting 5-star treatment, since day one."
"Mr. Myrick we truly appreciate you. You've been with us for so long, you are truly extended family. If there is anything else we can ever do to help, please let us know!"
dmv tv
April 24, 2025
"they called back expeditiously great service !!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
lyncia berry
April 23, 2025
"I’ve been with this agency since I first started driving, and they’ve consistently gone above and beyond. Every experience has been smooth, supportive, and stress-free. Their team is friendly, reliable, and truly cares about their clients. Outstanding service all around — highly recommend! Thank you always Tre and Jenel!!"
"Lyncia, I feel like we've watched you grow up throughout the years! We appreciate your review and are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are always here to help!"
Christopher McClenny
April 23, 2025
"Super nice and very professional, Thanks Tre!"
"Thank you for taking the time to share your thoughts on Tre! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
madi hiatt
April 22, 2025
"Tre did a great job. Helped me to understand the policy. Great with communication and personality"
"Thank you for your 5-star review about Tre! My State Farm team and I are happy to be your good neighbor!"
Rushane Blake
April 14, 2025
"Tre is a cool guy 😎 I would highly recommend him for do insurance form state farm when I started helping me with vehicle if feel like I'm already forming 👨🌾🚜 if anyone needs help with anything recommend Tre from State farm 😎"
"We’re honored by your positive feedback on Tre! We are also very appreciative of having you be a part of the Jenel Smith State Farm family!"
Lyndon Berry
April 9, 2025
"Outstanding service to better understanding the requirements for our insurance coverage. Way to go, Tre. Thank you."
"Thank you for your 5-star review! Tre is amazing and we thank you for all the years of you allowing us to be a part of your family. "
Jocelyn Hamilton
April 7, 2025
"I have been with Jenel Smith's office since I purchased my home in 2011, they have always been extremely helpful as well as knowledgeable. Recently, I changed a policy and had some questions regarding billing. When I called, Tre was very prompt, courteous, and more than helpful differentiating my policies and explaining changes. Good to know that even with newer staff I'm in good hands."
"Jocelyn! Thank you for taking the time to share your thoughts! These 14 years have flown by, and I do still remember when you purchased your home and I'm still super proud of you. We are always to here to help and look forward to many more years with you!"
Antonio Jones Jr
April 4, 2025
"Tre Foster was really good help with my Auto insurance needs and very patience. It took me 2 weeks to get back to him and he still followed up enough to be present but not annoying. I was shopping around but because of him I went with State Farm."
Gene Brown
April 4, 2025
"We’ve been with Jenel and Dwan for 12+ years and it’s always spot on. They assess what benefits you the most then proceed with enlightenment. We highly recommend them…"
Ryan Sweetenburg
April 3, 2025
"Tre' was great and made the experience easy."
Tujuana Williams
March 27, 2025
"Tre provided outstanding customer service, demonstrating patience and helpfulness throughout the process of switching my car and renters insurance over to State Farm. Thank you!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Julissa Perkins
March 26, 2025
"Love Dwandela! She always answers quickly and explains everything very well to me. So much easier than trying to figure everything out online using an app or walkthrough like some other insurances. Love having a real person available! ☺️ best team!"
"Julissa thank you for your feedback about Dwan! Yeah, technology can be a beast at times. It’s always our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Adaye Foster
March 17, 2025
"Excellent place to do business! Jenel and her team are truly the best! Switching my insurance coverage to State Farm was a great decision. They went above and beyond to ensure I had all the information I needed to make a sound decision before transferring my policies to State Farm. Jenel, Dawan, and Tre are hands down THE BEST!!"
"Adaye, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Patsy Wilson
March 13, 2025
"Let me just say….Jenel Smith and her team are always helpful, knowledgeable, and most pleasant each time I call for help. I like the fact that whatever your need regarding insurance, whether it is a question, whether you need to pay your bill, or to talk about other insurance needs, they definitely jump right in to assist you. I am happy that I made the switch over to the most professional team of insurance agents. I am always satisfied. Thank you Jenel, Dwan, Tre’ and the rest of the team!"
"Ms. Patsy, we absolutely love you to pieces! Thank you for reviewing our State Farm office! Your satisfaction is our top priority, and we look forward to continuing to support your insurance needs."
Tasha Howard
March 10, 2025
"Jenel and her staff are like family. They are always available and easy to talk to. They work fast to address any concerns. Jenel and her team are the best."
"Tasha, we’re honored by your positive feedback! We have insured you guys for years now and you are indeed like family to us as well. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
shauna dancy
March 7, 2025
"Great agency all around!!"
"Shauna, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Alysia Colbert
March 5, 2025
"Jenel was very kind and knowledgeable. She made the process easy and that was much appreciated."
"Alysia, thank you for taking the time to share your thoughts! It was a pleasure speaking with you. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance on any type of insurance, we’re here to help!"
Caleb Torain
February 26, 2025
"I had a great experience with Tre’ and Jenel they’re both very patient and understanding and they went above and beyond to accommodate me and all my policy changes and different vehicles I really appreciate them and all their help and support"
Janice Winborne
February 4, 2025
"Jenel Smith and her team are the best! I spoke with one of Statefarm’s representative just today who called me just to make sure I have personal insurance coverage. I can call them at anytime to get a review of my record, ask questions or to get knowledge , guidance and information that benefits me and it doesn’t take them forever and a day to get back to you if not available immediately. My insurance coverage has increased some in 2025 but reasonable considering the increased cost for everything it’s not bad in comparison. I’ve been with Statefarm for many years. I trust their guidance so I guess I’ll stay with Statefarm. Compare & get an estimate from them, you won’t be sorry."
Avis Williams
January 22, 2025
"Everyone at Jenel Smith - State Farm Insurance agency has provided me with valuable information with excellent customer service on many occasions, as well as making my insurance needs a top priority."