State Farm® Insurance Agent Jenel Smith

"Jennel and team has been great! Tre & Dwandela has been a great support with questions , setting up services and very knowledgeable"

"Quick easy process, worked with my schedule and followed through as promised! Thanks!"

"Tre here my hand through this process and showed compassion and transparency. It wasn't a hassle with either. It took me a few months to have the financial means to purchase the policies I needed. I ultimately chose this agent because they didn't harass me like other companies and they treated me fairly. I'm very pleased and recommend Tre or any agent within his office."

"My experience with State Farm is exceptional. I’ve been a policyholder for 15+ years. The team at State Farm, located at 1428 Kempsville Road, Suite B, Chesapeake, VA, recently went above and beyond to assist with my needs. The entire staff, Jenel Smith: Agent, Dwan, and Tray, always patiently answered all questions and ensured that I was left with a thorough understanding of the product/service. This level of attentiveness and genuine care for the customer sets this State Farm location apart from the others. I highly recommend the services to anyone seeking Home, Car, and life insurance."

"Jenel is amazing to work with. She is very knowledgeable with her job and has helped me a lot. She’s given me good advice and has answered all my questions. Thankful to have her as my agent!"

"The customer service is excellent!!"

"Tre’ is the goat and always comes in clutch when I need him. He is very easy to talk to and knows how to help. He is a good problem-solver and knows how to effectively get you what you need. He is a very good listener as well!"

"Tre’ was very helpful with getting me set up with new insurance coverage. Helped me save with a bundle and made the process quick and easy! Thanks a bunch!"

"I want to say that Jenel and her staff have always been willing to help anyway they can. Tre', who is one of her representatives have always been a blessing to work with. He is always pleasant, kind, patient, and knowledgeable. He is a great edition to the team. I pray for his continuous success!"

"Exceptional Customer Service! I had a fantastic experience with Tre Foster(Jenel Smith Insurance Agency)From start to finish, he was professional, responsive, and genuinely cared about providing great service. He answered all my questions promptly and made the entire process smooth and stress-free. It’s clear they value their customers and take pride in their work. Highly recommend to anyone looking for quality service and a team that goes the extra mile!"

"They are very attentive. I always get a timely response whenever I need something. They have been very helpful."

"AWESOME FAMILY ‼️‼️‼️"

"Tre is always great about taking the time to answer my questions about my policy and changes that need to be made. Jenel has been very helpful when working with the claims department. If all of Start Farm was as good as Jenel Smith's office I'd be a much more satisfied customer."

"Trey, was and has always been helpful when I call. He will go the mile to get my questions answered and is very polite. Keep up the great work Trey, you are a great asset to the wonderful family (Jenel and Dwan)"

"Ms. Smith has always been a pleasure to work with! I’ve been working with her ever since I was a teenager and has always made sure I was taken care of! She was always timely whenever I was awaiting a response and helped with any questions I ever had! Thank you Ms. Smith!"

"Dwan clarifies concepts and answers questions to my understanding and is willing to break down any subject as needed. Love my State Farm Agent!"

"Very good at responding back fast, helpful, and great staff"

"Dwan was AMAZING: knowledgeable, patient and professional! I urge you to join the Jenel Smith Agency!"

"I have been a client of State Farm with Jenel and Dwan for almost 20 years and highly recommend their expertise and personalized service. They are consistently professional, responsive, and highly competent."

"I have been working with Jenel for a while now and she has always answered any questions that I had and explained them in a way that could be understood. She has been very patient and professional with us through many different situations. I highly recommend Jenel Smith for any of your insurance needs!!"

"Tre is cool, calm, and collected. Great customer service all the way around and amazing rates!!!"

"Jenel is outstanding! During my appointment, she took the time to thoroughly explain each policy and patiently answered all of my questions. Her dedication and exceptional customer service truly stood out. I've been a customer since 2022, and experiences like this are exactly why I stay."

"Jenel Smith State Farm agency is a top tier class agency that I have enjoyed every experience when it comes to insurance. Ms. Jenel and Ms. Dwan has helped me in each every way and I appreciate their promptly approach in getting things done. I for sure recommend this agency to anyone that is in need of insurance and need of a very professional well mannered service."

"I’ve been a client for many years. This office has always been a warm and pleasant environment. The Agents communicate well with keeping me updated on my renewals, add-ons, etc. I would recommend this establishment to my neighbor, State Farm is always on your side:)"

"Jenel and her team makes us feel like family. They always there when we need them. We will continue to use many services offer from our wonderful Agent!"