State Farm® Insurance Agent Jenel Smith

"Jenel and Ty at this office have been amazing to work with. Anytime I've had a concern, they have been quick to address it. Being renters, our landlord had special requirements that prevented us from being able to use online quotes and she worked with us through that as well. We also had some money struggles which caused an issue with our policy but we got that quickly fixed again because of them. Thanks so much Jenel and Ty!"

"Ty was awesome to work with and was quick to help! He answered all my questions!"

"Great and friendly people! Help with anything she possibly can! Quick to respond and answer questions!"

"I moved to Virginia from California and they took care of my automotive insurance, very knowledgeable and professional."

"Always great service!"

"Jenel is legitimately one of the most amazing, wonderful, and kind individuals i have ever spoken to among insurance companies. I have been stressed for weeks over insurance issues, and when I spoke to her today she not only made me feel at ease, she offered me grace for being human and using my insurance. Amazing character, business, insurance company, and office!"

"I have been with Ms Jenel for the past 3 years. Her and her staff are always there for me when I am in need of any services. They help you to decide what services or options are available that are tailored for needs of your family"

"Great people. Always there to help and answer questions. With them, I don’t feel like a client or customer. I feel like a friend."

"I’ve had State Farm for my homeowners for years, but received a call from Ty and he was able to save me money on my car insurance so I switched. He was able to get this completed quickly and efficiently which I appreciated. Thanks to the team for great service."

"I bought a new minivan and called my agent of 15+ years to add it to our insurance. Unfortunately, I discovered the office had closed. I was pleasantly surprised to find that my account had been transferred to the Jenel Smith Agency. Tre Foster answered my call and explained what happened. Then, he added my new minivan and an authorized driver to my policy. Tre was helpful and friendly and I look forward to working with the Jenel Smith Agency in the future."

"Their customer service is unmatched! Tre went above and beyond to get my policy done with a quick turnaround time and delivered as promised! Thank you Tre and Jenel for keeping me covered!"

"Excellent Customer Service!!! Thanks for all you do!!"

"Excellent customer service throughout , Tre was excellent with his customer service each time I called. Keep up the excellent work 👍🏾👊🏾"

"I have always received nothing but the best customer service from Jenel’s office."

"Extremely professional, courteous and exceptionally kindness!"

"Great team, State Farm has with Jenel & Dwan... been with them for years now, never had any issues with them, excellent customer service, always provided, any small issues or concerns I did have, would always be resolved. Very helpful team..."

"Awesome service. I used State Farm for my home insurance and adding my car to my plan was so move and cheaper. Trey was very knowledgeable and helpful with this smooth transition. Thank you"

"I’ve always had a fantastic experience whenever I’ve done business with Jenel or Dwan. They are always available to answer any questions and consistently provide prompt, detailed responses. Their attentiveness and commitment to helping me navigate my insurance needs have been exceptional. The customer service at the office is top-notch, and I always feel well taken care of. I highly recommend working with them if you are looking for reliable, responsive and personable service. I almost feel like Im a part of the family. Jenel Smith Agency….A Great place to do business!"

"Tre was exceptional when helping me with a quote for a new vehicle I purchased. He was professional yet personable. He worked hard making sure I received any discount that I qualified for. Tre is definitely an asset to State Farm and their clients."

"Great service. Helpful team. Willing to answer questions."

"Trey was very polite, helpful, and was immediately able to answer the question/concern about my current auto policy. I called them 15 minutes before closing on the Friday before a holiday weekend and got immediate service, very impressed!"

"I have been a customer with Jenel Smith State Farm Insurance for quite some time now anytime I've had an issue it was resolved very quickly and easily thank you so much for making me and my family feel comfortable with your coverage."

"I have been with these lovely persons from 2012 to present day. they have become like family. Jenel and her team will go the extra mile to make sure that the customer has everything they that need and want while working with your budget. the best services i have had over all with insurance agents in my time of having insurance. if you need insurance please go see jenel and her team, they will get you right every time."

"I was with State Farm when I bought my fast car , and have been to different insurance companies and had to come back to home base , the insurance agent has always worked with me to manage my policy . I tried going to cheaper insurance companies but they do not work with you in a difficult days we are living in with prices of labor if you use the company on the money you have invested into the insurance company; so I have questions they explain them to and my best advice, I thank you all for your help Jenel, Dwan and Tre my mom passed and it was a difficult time of her estate with financial situation, so I thank all so much 💕🙏"

"I recently had the opportunity to decide which car insurance I wanted to go with. The process for getting a quote was straightforward. Jenel, Dwan, and Tre’s customer service experience is excellent. They are knowledgeable and responsive, explaining policy details clearly and finding the best rate! Overall, I would recommend State Farm-Jenel Smith for their professionalism and value"