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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lyncia berry

April 23, 2025

5  out of  5
rating by lyncia berry
"I’ve been with this agency since I first started driving, and they’ve consistently gone above and beyond. Every experience has been smooth, supportive, and stress-free. Their team is friendly, reliable, and truly cares about their clients. Outstanding service all around — highly recommend! Thank you always Tre and Jenel!!"
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Christopher McClenny

April 23, 2025

5  out of  5
rating by Christopher McClenny
"Super nice and very professional, Thanks Tre!"
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madi hiatt

April 22, 2025

5  out of  5
rating by madi hiatt
"Tre did a great job. Helped me to understand the policy. Great with communication and personality"
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Rushane Blake

April 14, 2025

5  out of  5
rating by Rushane Blake
"Tre is a cool guy 😎 I would highly recommend him for do insurance form state farm when I started helping me with vehicle if feel like I'm already forming 👨‍🌾🚜 if anyone needs help with anything recommend Tre from State farm 😎"
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Lyndon Berry

April 9, 2025

5  out of  5
rating by Lyndon Berry
"Outstanding service to better understanding the requirements for our insurance coverage. Way to go, Tre. Thank you."
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Jocelyn Hamilton

April 7, 2025

5  out of  5
rating by Jocelyn Hamilton
"I have been with Jenel Smith's office since I purchased my home in 2011, they have always been extremely helpful as well as knowledgeable. Recently, I changed a policy and had some questions regarding billing. When I called, Tre was very prompt, courteous, and more than helpful differentiating my policies and explaining changes. Good to know that even with newer staff I'm in good hands."
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Antonio Jones Jr

April 4, 2025

5  out of  5
rating by Antonio Jones Jr
"Tre Foster was really good help with my Auto insurance needs and very patience. It took me 2 weeks to get back to him and he still followed up enough to be present but not annoying. I was shopping around but because of him I went with State Farm."
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Gene Brown

April 4, 2025

5  out of  5
rating by Gene Brown
"We’ve been with Jenel and Dwan for 12+ years and it’s always spot on. They assess what benefits you the most then proceed with enlightenment. We highly recommend them…"
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Ryan Sweetenburg

April 3, 2025

5  out of  5
rating by Ryan Sweetenburg
"Tre' was great and made the experience easy."
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Tujuana Williams

March 27, 2025

5  out of  5
rating by Tujuana Williams
"Tre provided outstanding customer service, demonstrating patience and helpfulness throughout the process of switching my car and renters insurance over to State Farm. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Julissa Perkins

March 26, 2025

5  out of  5
rating by Julissa Perkins
"Love Dwandela! She always answers quickly and explains everything very well to me. So much easier than trying to figure everything out online using an app or walkthrough like some other insurances. Love having a real person available! ☺️ best team!"
We responded:
"Julissa thank you for your feedback about Dwan! Yeah, technology can be a beast at times. It’s always our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Adaye Foster

March 17, 2025

5  out of  5
rating by Adaye Foster
"Excellent place to do business! Jenel and her team are truly the best! Switching my insurance coverage to State Farm was a great decision. They went above and beyond to ensure I had all the information I needed to make a sound decision before transferring my policies to State Farm. Jenel, Dawan, and Tre are hands down THE BEST!!"
We responded:
"Adaye, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Patsy Wilson

March 13, 2025

5  out of  5
rating by Patsy Wilson
"Let me just say….Jenel Smith and her team are always helpful, knowledgeable, and most pleasant each time I call for help. I like the fact that whatever your need regarding insurance, whether it is a question, whether you need to pay your bill, or to talk about other insurance needs, they definitely jump right in to assist you. I am happy that I made the switch over to the most professional team of insurance agents. I am always satisfied. Thank you Jenel, Dwan, Tre’ and the rest of the team!"
We responded:
"Ms. Patsy, we absolutely love you to pieces! Thank you for reviewing our State Farm office! Your satisfaction is our top priority, and we look forward to continuing to support your insurance needs."
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Tasha Howard

March 10, 2025

5  out of  5
rating by Tasha Howard
"Jenel and her staff are like family. They are always available and easy to talk to. They work fast to address any concerns. Jenel and her team are the best."
We responded:
"Tasha, we’re honored by your positive feedback! We have insured you guys for years now and you are indeed like family to us as well. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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shauna dancy

March 7, 2025

5  out of  5
rating by shauna dancy
"Great agency all around!!"
We responded:
"Shauna, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alysia Colbert

March 5, 2025

5  out of  5
rating by Alysia Colbert
"Jenel was very kind and knowledgeable. She made the process easy and that was much appreciated."
We responded:
"Alysia, thank you for taking the time to share your thoughts! It was a pleasure speaking with you. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance on any type of insurance, we’re here to help!"
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Caleb Torain

February 26, 2025

5  out of  5
rating by Caleb Torain
"I had a great experience with Tre’ and Jenel they’re both very patient and understanding and they went above and beyond to accommodate me and all my policy changes and different vehicles I really appreciate them and all their help and support"
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Janice Winborne

February 4, 2025

5  out of  5
rating by Janice Winborne
"Jenel Smith and her team are the best! I spoke with one of Statefarm’s representative just today who called me just to make sure I have personal insurance coverage. I can call them at anytime to get a review of my record, ask questions or to get knowledge , guidance and information that benefits me and it doesn’t take them forever and a day to get back to you if not available immediately. My insurance coverage has increased some in 2025 but reasonable considering the increased cost for everything it’s not bad in comparison. I’ve been with Statefarm for many years. I trust their guidance so I guess I’ll stay with Statefarm. Compare & get an estimate from them, you won’t be sorry."
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Avis Williams

January 22, 2025

5  out of  5
rating by Avis Williams
"Everyone at Jenel Smith - State Farm Insurance agency has provided me with valuable information with excellent customer service on many occasions, as well as making my insurance needs a top priority."
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S R

January 15, 2025

5  out of  5
rating by S R
"Anytime I have a question, Dwan is always on it with the answer .. I will always call them first when I think of any insurance needs .."
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Terral James

January 15, 2025

5  out of  5
rating by Terral James
"I’ve been a client for many years. This office has always been a warm and pleasant environment. The Agents communicate well with keeping me updated on my renewals, add-ons, etc. I would recommend this establishment to my neighbor, State Farm is always on your side:)"
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Briana J

January 14, 2025

5  out of  5
rating by Briana J
"Tre’Foster was such a professional to work with. He was very patient with me as i shopped around asked about other policies we have and giving us a great bundle package. I would definitely recommend State Farm but only if they choose Tre because he was outstanding."
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justin robinson

January 6, 2025

5  out of  5
rating by justin robinson
"I've had no negative issues with this office or agent thankfully. They are supportive & timely."
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Kristy Hockaday

December 23, 2024

5  out of  5
rating by Kristy Hockaday
"Jenel and her team always go above and beyond with any questions I have and have been wonderful to work with. I highly recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help in any way."
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Tyler Dillman

December 11, 2024

5  out of  5
rating by Tyler Dillman
"Tre was awesome to work with and answered all my questions thoroughly. Got a better rate on my car insurance and felt like I was speaking with someone who actually cared to help me and enjoys what he does."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Tre; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."