State Farm® Insurance Agent Jenel Smith
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Christopher Georges
September 27, 2024
"Great people. Always there to help and answer questions. With them, I don’t feel like a client or customer. I feel like a friend."
Kelly Montagna
September 26, 2024
"I’ve had State Farm for my homeowners for years, but received a call from Ty and he was able to save me money on my car insurance so I switched. He was able to get this completed quickly and efficiently which I appreciated. Thanks to the team for great service."
Moore Home Love
September 23, 2024
"I bought a new minivan and called my agent of 15+ years to add it to our insurance. Unfortunately, I discovered the office had closed. I was pleasantly surprised to find that my account had been transferred to the Jenel Smith Agency. Tre Foster answered my call and explained what happened. Then, he added my new minivan and an authorized driver to my policy. Tre was helpful and friendly and I look forward to working with the Jenel Smith Agency in the future."
Isis Adams
September 20, 2024
"Their customer service is unmatched! Tre went above and beyond to get my policy done with a quick turnaround time and delivered as promised! Thank you Tre and Jenel for keeping me covered!"
Gwen Manley
September 20, 2024
"Excellent Customer Service!!! Thanks for all you do!!"
Carl Yancey
September 20, 2024
"Excellent customer service throughout , Tre was excellent with his customer service each time I called. Keep up the excellent work 👍🏾👊🏾"
njg59
September 19, 2024
"I have always received nothing but the best customer service from Jenel’s office."
"You are super sweet! Thank you so much!"
Jean Brothers
September 18, 2024
"Extremely professional, courteous and exceptionally kindness!"
king ss
September 18, 2024
"Great team, State Farm has with Jenel & Dwan... been with them for years now, never had any issues with them, excellent customer service, always provided, any small issues or concerns I did have, would always be resolved. Very helpful team..."
Latasha Rodgers
September 12, 2024
"Awesome service. I used State Farm for my home insurance and adding my car to my plan was so move and cheaper. Trey was very knowledgeable and helpful with this smooth transition. Thank you"
Lashanda Johnson
September 12, 2024
"I’ve always had a fantastic experience whenever I’ve done business with Jenel or Dwan. They are always available to answer any questions and consistently provide prompt, detailed responses. Their attentiveness and commitment to helping me navigate my insurance needs have been exceptional. The customer service at the office is top-notch, and I always feel well taken care of. I highly recommend working with them if you are looking for reliable, responsive and personable service. I almost feel like Im a part of the family. Jenel Smith Agency….A Great place to do business!"
Geoffrey Ward
September 9, 2024
"Tre was exceptional when helping me with a quote for a new vehicle I purchased. He was professional yet personable. He worked hard making sure I received any discount that I qualified for. Tre is definitely an asset to State Farm and their clients."
JT Skyles
September 3, 2024
"Great service. Helpful team. Willing to answer questions."
Megan Jenkins
August 30, 2024
"Trey was very polite, helpful, and was immediately able to answer the question/concern about my current auto policy. I called them 15 minutes before closing on the Friday before a holiday weekend and got immediate service, very impressed!"
Calvin Graves
August 26, 2024
"I have been a customer with Jenel Smith State Farm Insurance for quite some time now anytime I've had an issue it was resolved very quickly and easily thank you so much for making me and my family feel comfortable with your coverage."
Jalesa Staton
August 24, 2024
"I have been with these lovely persons from 2012 to present day. they have become like family. Jenel and her team will go the extra mile to make sure that the customer has everything they that need and want while working with your budget. the best services i have had over all with insurance agents in my time of having insurance. if you need insurance please go see jenel and her team, they will get you right every time."
valerie jackson
August 23, 2024
"I was with State Farm when I bought my fast car , and have been to different insurance companies and had to come back to home base , the insurance agent has always worked with me to manage my policy . I tried going to cheaper insurance companies but they do not work with you in a difficult days we are living in with prices of labor if you use the company on the money you have invested into the insurance company; so I have questions they explain them to and my best advice, I thank you all for your help Jenel, Dwan and Tre my mom passed and it was a difficult time of her estate with financial situation, so I thank all so much 💕🙏"
Shaniqua Granby
August 22, 2024
"I recently had the opportunity to decide which car insurance I wanted to go with. The process for getting a quote was straightforward. Jenel, Dwan, and Tre’s customer service experience is excellent. They are knowledgeable and responsive, explaining policy details clearly and finding the best rate! Overall, I would recommend State Farm-Jenel Smith for their professionalism and value"
Rosalin Vinson
August 22, 2024
"I’ve been with State Farm for years. Jenel and her team has always be prompt, professional, and a pleasure to work with. I have always referred customers to her. Keep up the good work guys!"
sheena turner
August 20, 2024
"Tre’ was very helpful and knowledgeable about the policies. He provided clear explanations and guided me through the options, making the process easy to understand. He was very nice!!"
Russ Halvorsen
August 13, 2024
"Jenel and Dwan have always provided me with excellent service. They respond quickly to requests for information I may have and always implement any policy changes in a timely manner. I highly recommend the agency for any of your auto or home insurance needs!"
L Kelleher
August 12, 2024
"Tre did a great job getting quotes to serve all our family's needs. Very responsive and quick with answers. Would definitely work with him again !"
Elena Lenard
August 8, 2024
"Trey and Jenel do what is needed to take care of their people ! Polite and friendly are hard to come by nowadays, they do exceptionally well."
K Perry
August 1, 2024
"Always a pleasure doing business with this office. Jenel and Dwan are always delightful to speak with and a plethera if information when it comes to insurance."
the den barbershop
July 30, 2024
"These are some very warm a welcoming folks here, they always have made me feel like family, been with them for over 20 years from one need to another. Jenel and Dwan are the best. Hit up Tre', he's one of the newer agents there , very prompt and professional with a very warm welcoming persona. Check out jemel smith agency today for Tre' !!!"